FREQUENTLY ASKED QUESTIONS
What is the opening date of the ski station?
When can I sign up for the ski school or purchase my season's pass?
How can I register?
Is there a minimum age to register for a group class?
What date do group lessons start on?
How long in advance can I book a private lesson?
This is my first experience. Do you offer packages for beginners?
How soon can I take possession of the equipment rented for the season?
When can we get our season pass?
If it was your first purchase at Mont Rigaud: Until mid-November, we will send out season passes by mail in order to minimize travels.
In both cases, you must update your picture on your online profile.
In winter, what are your opening hours?
Our administrative office is open Monday to Friday, from 8:30am to 4:30pm.
Are the magic carpets open during the week?
Mont Rigaud reserves the right to determine which magic carpet is open and this, without prior notice.
Am I allowed to accompany, with or without equipment, my child on the magic carpet?
Do I have to purchase a lift ticket during a private lesson or a group class?
If you wish to ski before or after a private lesson or a group class, you then need to purchase a lift ticket or season pass.
Is a helmet mandatory?
Do snowboarders need to wear a leash?
Is there a family plan for a day of skiing?
Is a daycare available for children?
Do you offer tune-up service (waxing and sharpening)?
Which payment methods are accepted at Mont Rigaud?
On site, we accept payment by credit card (Visa or MasterCard), Interac and cash.
Do the prices indicated on your site include taxes?
Where can I leave my belongings in the chalet?
Hooks are also available along the walls in the cafeteria where you can hang your bags and lunch boxes. Mont Rigaud is not responsible for lost or stolen items.
Is there a canteen?
Is there a section of the chalet reserved for adults only?
At what age should I allow my child to ski alone?
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